Terms and Commercial Conditions

1. B2B Commercial Scope & Quotations

All items listed across our inventory catalog—including commercial enterprise laptops, workstations, rack servers, managed network switches, and thermal printing devices—are strictly structured for business-to-business (B2B) procurement, enterprise fleet deployment, institutional supply, and commercial re-sale slabs.

Quotes generated through our direct WhatsApp procurement desk or formal commercial proforma invoices remain valid for 48 hours from issuance, subject to dynamic spot inventory availability at our central distribution hub.

2. GST Taxation & Invoicing Policy

All commercial price confirmations are billed under authentic Indian GST compliance regulations:

• All hardware units will be invoiced with appropriate HSN codes and applicable statutory GST (typically 18%).
• Commercial buyers must provide their valid GSTIN number at the time of purchase order confirmation to secure legitimate Input Tax Credit (ITC).
• B2B invoices are accompanied by compliant electronic E-Way bills for consignments exceeding statutory threshold limits.

3. Hardware Quality, Testing & Diagnostic SLA

Every hardware unit undergoes systematic diagnostic benchmarking before final lot dispatch:

• Compute & Storage Testing: Rigorous MemTest86 RAM cycles, CrystalDiskInfo NVMe health verification, and sustained CPU/GPU thermal load profiling.
• Network & Server Gear: Port integrity validation, Layer 2/3 link checks, firmware clearing, and power supply redundancy testing.
• Packaging: Multi-layer industrial anti-static bubble wrap and impact-resistant cartons for safe multimodal transit across India.

4. Replacement Warranty & RMA Guidelines

Hardware purchases come with our standard certified commercial replacement warranty SLA:

• In the rare event of transit damage or hardware component anomaly, intimation must be registered within 7 business days of physical receipt.
• Replacement SLA guarantees direct like-for-like hardware substitution or component exchange following return verification.
• Warranty stands void in cases of physical breakage, liquid ingress, unauthorized third-party board-level repairs, or broken warranty seals.

5. Dispatch Timelines & Commercial Logistics

Standard dispatch is initiated within 24 to 48 hours following payment clearance. Dispatches are routed via verified commercial surface and air logistics partners (Tracked Surface Logistics / Express Air Cargo). Consignment tracking dockets are shared via WhatsApp and email upon dispatch.

6. Jurisdiction & Dispute Resolution

All legal transactions, commercial agreements, disputes, or claim procedures pertaining to hardware supplied by SWDSPL Store are governed strictly in accordance with Indian commercial statutes, subject to the exclusive jurisdiction of the competent courts in Lucknow, Uttar Pradesh, India.