Privacy Policy

1. Information We Collect

Because SWDSPL Store operates as a direct B2B catalog platform, we only collect corporate business information necessary to quote wholesale slabs, issue compliant tax invoices, and arrange logistics:

• Business Details: Company legal name, registered billing address, and point-of-contact details.
• Tax & Compliance Data: Valid GSTIN numbers and state jurisdiction codes for B2B input credit filing.
• Procurement Communications: Direct WhatsApp chats, purchase order requests, and commercial RFQs submitted via our web forms.
• Dispatch & Shipping Data: Receiving warehouse addresses, consignee phone numbers, and transport hub preferences.

2. Use of Business Information

Collected commercial information is used strictly for fulfilling hardware procurement orders:

• Issuing spot proforma quotations and institutional volume pricing.
• Generating authentic GST tax invoices, delivery challans, and electronic E-Way bills.
• Arranging insured cargo transit with multimodal surface and air freight partners.
• Tracking RMA warranty status, diagnostic reports, and hardware replacement tickets.

3. Information Sharing & Third-Party Protection

We maintain a strict zero-resale policy regarding enterprise client databases. Your business details, bill-to/ship-to addresses, and contact numbers will never be sold, rented, or traded to marketing aggregators. Information is shared only with:

• Logistics & Freight Partners: Only consignee name, destination address, and contact number are shared for shipping docket generation.
• Statutory Regulatory Authorities: Where legally mandated under Indian GST laws and government e-invoice validation portals.

4. WhatsApp & Communication Privacy

Direct enquiries initiated via our procurement WhatsApp integration are governed by WhatsApp’s standard end-to-end encryption protocols. Price negotiations, BOM equipment lists, and invoice drafts exchanged with our executive desk remain private and strictly between the buyer and our sales operations.

5. Data Retention & Legal Compliance

All issued GST tax invoices, consignment manifests, and payment receipts are securely retained in accordance with the mandatory statutory record-keeping period required by the Government of India for audit and tax assessments.

6. Privacy Inquiries & Support

For any questions regarding your corporate data, GST billing records, or warranty data verification, contact our administrative desk at our corporate operations in Lucknow, Uttar Pradesh, India.